Shipping & Returns

Orders placed on NOTSONORMAL.com are processed Monday-Friday 8am to 3pm PST (excluding major holidays) and are shipped within 4-5 business days from when the order is placed, pending payment authorization and verification.

we offer free shipping on U.S orders over $300, and international orders over $500

Shipping costs are calculated based on the weight of each garment.

NOTSONORMAL ships to all 50 states offering both a Standard and Express service.

Update: Due to supply chain issues shipping times may take longer than usual. We appreciate your patience.

 

RETURNS

we accept returns within 14 days of the date the order was received.

returns will be subject to a $20 return shipping fee, which will be deducted from your refund.

shipping fees from the original order are not refundable.

products must be returned unworn, unwashed, in their original condition and with all tags attached. please include the original order packing slip in your return package. 

NOTSONORMAL reserves the right to refuse returns that show signs of wear or do not meet the above criteria.

items marked final sale cannot be returned.

we currently do not offer exchanges.